We are a U.S.-based advisory firm inspired by Charlotte Street, London. 51.5072° N, 0.1275° W. Innovative. Creative. Vibrant. Collaborative buzz. Strongly rooted in a tradition of success. These are the characteristics that make Charlotte Street a special place, a center for innovation and sustained success. Charlotte Street Advisors comfortably thrives in the middle of disruption, social innovation and technology, leveraging its expertise to help clients transform market models and achieve sustainable growth.
Founder and Managing Principal Seth Kiner, former VP at one of the nation’s largest electric utilities, and his Associates drive compelling change for clients in both highly regulated and competitive industries. Charlotte Street Advisors provides strategic business planning, due diligence, marketing and customer engagement best practices to create measurable impact for clients looking to unlock customer value, transform customer-centric business models, and accelerate growth. Charlotte Street Advisors specializes in the practice of “intelligent sustainability,” connecting customers, data and technology to drive energy and water efficiency and to increase adoption of clean tech, renewables and smart home integration.
Learn more about Seth
Seth Kiner is a trailblazer of the customer-centric and profitable smarter energy lifestyle, through which he helped build the largest conservation portfolio in North America. His passion is creating a truly sustainable future for the generations to come.
Kiner is a senior executive and compelling leader of organizational change with experience creating impact across all segments of the customer value chain for leading global, national and regional organizations. He has extensive experience with high value initiatives and comfortably sits in the middle of disruption, social change and technology, helping transform market models and drive sustainable growth.
Kiner’s passion for building the practice of Intelligent Sustainability carries through in both his professional work and personal life. As an active member of TreePeople’s board of directors, he is helping to build engagement with leaders locally and internationally to aggressively pursue more sustainable water practices in response to critical drought conditions.
Most recently, Kiner served as Vice President, Customer Programs & Services at Southern California Edison, where he applied his marketing and consumer behavior expertise to connect technology, data and the consumer. He spearheaded efforts designed to help businesses and homeowners adopt a smarter energy lifestyle, with a focus on emerging clean technologies. Kiner also had oversight for the company’s energy efficiency, demand response, and clean self-generation program portfolios; and led customer experience, marketing, ecommerce, new product development and strategic alliances functions. Kiner was responsible for building customer engagement, refining customer service models and achieving key business and product objectives. He pioneered the successful customer-centric introduction of smart meters to the company’s 5 million customers and is credited for transforming the go-to-market approach through the data-driven “next-best-offer” strategy that increased adoption and reduced costs. Additionally, he was a primary driver of the company’s customer strategy that helped improve J.D. Power Customer Satisfaction ratings from the fourth quartile to first.
Previously, Kiner served as Executive Director for KPMG, LLP. He was Vice President of Marketing for United Way of Greater Los Angeles, and held positions at Transamerica Corporation as well as several leading global advertising agencies.
Kiner currently serves on the board of directors for TreePeople and the China-US Energy Efficiency Alliance.
Strategic Alliance Partners
Smart Strategy + World Class Partners = Impact
Every client is unique, but expectations are the same: real-world strategy, executed flawlessly, with bankable results. To meet this challenge, Charlotte Street Advisors leverages an extensive network of subject-matter experts and best-practices-setting strategic alliance partners. This means clients work with customized teams specifically formed to provide impact tailored to their unique needs vs. having a one-size-fits-all team.